Co111 Privacy Policy

Welcome to co111. We believe a player's greatest asset is trust — and the foundation of that trust is data security. In this privacy policy, we openly explain what information co111 collects, why we collect it, and how we keep it safe.

The co111 Privacy Policy is built with Bangladesh members in mind. We follow international data protection standards and are committed to ensuring the highest level of security for your personal information.

By creating an account or using any service on the co111 platform, you are considered to have accepted this privacy policy. Please read it carefully, and contact our support team if you have any questions.

Co111 only collects data that is genuinely needed to operate our services. We do not collect excessive or unnecessary information.

Information collected during registration:

• Name, Mobile Number & Email Address
• Date of Birth (for age verification)
• Preferred payment method (bKash/Nagad/Rocket number)
• Username and password (stored in encrypted form )

Automatically Collected Information:

• IP Address and Device Type
• Browser name and version
• Time spent on the platform and pages visited
• Login and logout timestamps
• Gaming History & Betting Patterns

For identity verification:

• Copy of National ID or Passport (for KYC process)
• Selfie or photo (where applicable)
• Bank or mobile banking statement (for large withdrawals)

Co111 uses the data it collects solely for specific, legitimate purposes. We never misuse your information.

• To create, manage, and verify accounts
• To process deposit and withdrawal transactions
• To prevent fraud, money laundering, and illegal activities
• To ensure bonuses and promotions are correctly applied
• To provide customer support and resolve complaints
• To ensure the security and stability of the platform
• To comply with legal obligations and report to regulatory authorities
• To personalize the member's gaming experience

We analyze your data to improve the platform and deliver a better gaming experience for you. However, your identity remains anonymous throughout this process.

Co111 may share your information only in limited, specific circumstances as outlined in this privacy policy. The table below clearly shows with whom, what data, and why it is shared:

• All third parties are bound by co111's confidentiality agreement.
• They may only use the information for the specified purpose.
• Data must be deleted or returned upon completion of the task.

Co111 uses industry-leading technology to protect your personal data. Our multi-layered security measures are designed to prevent any unauthorized access to your information.

• 256-Bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Advanced firewall systems to prevent cyberattacks.
• Encrypted Servers: All data is stored on encrypted servers.
• Regular Security Audits: Regular security audits conducted by third parties.
• Restricted Access: Only authorized personnel can access specific data.
• Real-Time Monitoring: 24/7 system monitoring and threat detection.

When you visit co111, cookies are stored in your browser. These cookies are used to enhance your experience and keep the platform running smoothly.

Cookies We Use:

• Essential Cookies: Required for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze platform usage (anonymized).
• Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

As a co111 member, you have full control over your own data. We guarantee the following rights:

• Right of Access: You can request a copy of your stored data at any time.
• Right to Rectification: Contact support to correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain cases.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise any of these rights, email [email protected]. co111 will respond to your request within 30 business days.

Co111 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5 years after verification, or longer if required by law.
• Support Conversations: 2 years after resolution.
• Log Files & Cookie Data: Up to 13 months.
• Marketing Preferences: Until subscription is cancelled.

After the retention period, data is securely deleted or anonymized.

Co111 strictly prohibits accounts for anyone under 18. We never knowingly collect personal information from minors.

• Date of birth verification is mandatory at the time of registration.
• KYC documents may be requested in cases of suspected activity.
• If a user is identified as a minor, their account will be closed immediately.
• All data is permanently deleted.

Co111 reserves the right to update this privacy policy when necessary. Members will be notified in advance of any significant changes.

• Email or platform notifications will be sent for any significant changes.
• You will be notified at least 7 days before any changes take effect.
• Continued use of the platform will be considered acceptance of the updated policy.
• The latest policy is always available at co111.pro/privacy-policy.

If you have any questions, complaints, or requests regarding this privacy policy, please contact co111's data protection team.

• Email: [email protected]
• Response Time: Within 30 business days
• Language: Support is available in both Bengali and English
• Support: Via 24/7 live chat